<p>This is an English translation of the Korean Privacy Policy, provided for reference. If the two versions differ, the Korean version prevails.</p><p>LTWO LEATHER GOODS (the "Company") operates the Arte MUSE website (https://artemusekorea.com). The Company complies with the Personal Information Protection Act and related laws of the Republic of Korea, and has established and published this Privacy Policy to protect users' personal information.</p><h2>1. Purposes of Processing Personal Information</h2><p>The Company processes personal information for the following purposes and will obtain consent in advance if a purpose changes.</p><ul><li>Orders and payment: confirming orders, processing payment, delivering products, and handling exchanges, returns and refunds</li><li>Member management: confirming the intention to register, identifying members, helping members find their ID or reset their password, providing order history, and processing account closure</li><li>Customer inquiries: checking and answering inquiries and handling disputes</li><li>News (only for members who have agreed to receive it): sending news about new products and events by e-mail and text message</li><li>Product reviews: publishing reviews of purchased products and giving review points</li><li>Wishlist and restock alerts: showing the products you saved, and sending one e-mail to people who asked to be told when a sold-out product is back in stock</li></ul><h2>2. Items of Personal Information Processed</h2><ul><li>When ordering (members and non-members): name and contact number of the person ordering, e-mail address, recipient's name, recipient's contact number, delivery address, and payment approval information</li><li>When requesting a cash receipt (optional): the mobile number or business registration number for the cash receipt</li><li>When cancelling or returning an order paid by bank transfer: the bank, account number and account holder for the refund</li><li>When registering as a member: e-mail address (ID), password, name, mobile number, and whether you agree to receive marketing messages (optional)</li><li>When a member chooses to save it (optional): default delivery address</li><li>When making a 1:1 inquiry: name, e-mail address, contact number (optional), and the content of the inquiry</li><li>When writing a product review: name of the person who ordered (only the first letter is shown on the site), rating, review text, and uploaded photos</li><li>When a member saves a product to the wishlist: the saved products</li><li>When requesting a restock alert: e-mail address and the product requested</li><li>Information collected automatically: country of visit, device type (mobile or PC), referral path, and pages visited. IP addresses and access information that can identify an individual are not stored.</li></ul><p>The Company does not directly store payment method information such as credit card numbers. Payment is processed through a payment gateway provider.</p><h2>3. Processing and Retention Periods</h2><p>The Company destroys personal information without delay once the purpose of processing has been achieved. However, it retains the following for the periods required by the relevant laws.</p><ul><li>Records on contracts or withdrawal of orders: 5 years (Act on the Consumer Protection in Electronic Commerce)</li><li>Records on payment and the supply of goods: 5 years (same Act)</li><li>Records on consumer complaints or dispute handling: 3 years (same Act)</li><li>Records on labeling and advertising: 6 months (same Act)</li><li>Member information: until the account is closed</li><li>Product reviews: until the user deletes them. After account closure, the review is no longer linked to the member and is shown with only the first letter of the name.</li><li>Wishlist: until the product is removed or the account is closed</li><li>Restock alert requests: 30 days after the alert is sent (deleted immediately if cancelled before the alert)</li><li>Per-recipient sending records of news e-mails: 30 days after sending</li><li>1:1 inquiries: 3 years after the answer is completed</li></ul><h2>4. Provision of Personal Information to Third Parties</h2><p>The Company processes users' personal information only within the scope of the purposes in Section 1 and does not provide it to third parties, except where the user has consented or where the law specifically provides otherwise.</p><h2>5. Entrustment of Personal Information Processing</h2><p>For smooth provision of the service, the Company entrusts the processing of personal information as follows.</p><ul><li>Logen (courier): product delivery (recipient's name, contact number and delivery address)</li><li>Toss Payments Co., Ltd.: payment processing (name and contact number of the person ordering, e-mail address and payment information)</li><li>Cloudflare, Inc.: website operation and data storage</li><li>Plus Five Five, Inc. (Resend): sending sign-up verification, password reset and order notification e-mails (name, e-mail address and the order details contained in the e-mail)</li></ul><h2>6. Overseas Transfer of Personal Information</h2><p>For website operation and data storage, the Company stores personal information overseas as follows.</p><ul><li>Recipient: Cloudflare, Inc. (privacyquestions@cloudflare.com)</li><li>Countries: the United States (headquarters of Cloudflare, Inc.) and the countries where Cloudflare, Inc. operates data centers in the Asia-Pacific region</li><li>Time and method of transfer: transmitted over encrypted connections at the time of ordering, registering or making an inquiry</li><li>Items transferred: the items of personal information in Section 2</li><li>Purpose and retention period: website operation and data storage, until the retention periods in Section 3</li></ul><p>To send notification e-mails, the Company transfers personal information overseas as follows.</p><ul><li>Recipient: Plus Five Five, Inc. (Resend, support@resend.com)</li><li>Country: the United States</li><li>Time and method of transfer: transmitted over encrypted connections at the time an e-mail is sent</li><li>Items transferred: name, e-mail address and the order details contained in the e-mail</li><li>Purpose and retention period: sending sign-up verification, password reset and order notification e-mails, until the retention period for sending records ends</li></ul><h2>7. Destruction of Personal Information</h2><p>The Company destroys personal information without delay when the retention period has passed or the purpose of processing has been achieved. Electronic files are deleted in a way that cannot be recovered, and paper documents are shredded or incinerated.</p><h2>8. Rights of Users and Legal Representatives and How to Exercise Them</h2><ul><li>Users may at any time request to view, correct or delete their personal information, or to have its processing suspended.</li><li>Members can edit their name, contact number and marketing consent, or close their account, on the My Account page of the website. When an account is closed, the member information is deleted immediately.</li><li>Other requests can be made to Customer Support by telephone or e-mail, and the Company will act on them without delay.</li><li>The Company does not accept membership registration from children under the age of 14.</li></ul><h2>9. Measures to Ensure the Security of Personal Information</h2><ul><li>Administrator access control: the administrator screens where personal information is processed can be accessed only by authenticated administrators.</li><li>Encryption in transit: all communication with the website is encrypted (HTTPS).</li><li>Password encryption: members' passwords are stored encrypted in a way that cannot be reversed.</li><li>Access records: records of administrator sign-ins and major changes are kept.</li></ul><h2>10. Cookies and Similar Automatic Collection Tools</h2><ul><li>The Company stores information needed to use the website, such as the display language, the shopping cart and the signed-in state, in the user's browser. It does not use tracking cookies for advertising purposes.</li><li>Users can refuse the storage of cookies in their browser settings. In that case the use of some features may be limited.</li></ul><h2>11. Personal Information Protection Officer</h2><ul><li>Name: Lee Seong-hee (Representative)</li><li>Contact: (02) 738-7711</li><li>E-mail: artemuse_korea@naver.com</li></ul><h2>12. Remedies for Infringement of Rights</h2><p>If you need to report or consult about an infringement of personal information, you can contact the following organizations in Korea.</p><ul><li>Personal Information Infringement Report Center: 118 (without area code), privacy.kisa.or.kr</li><li>Personal Information Dispute Mediation Committee: 1833-6972, www.kopico.go.kr</li><li>Supreme Prosecutors' Office: 1301 (without area code), www.spo.go.kr</li><li>Korean National Police Agency: 182 (without area code), ecrm.police.go.kr</li></ul><h2>13. Changes to This Privacy Policy</h2><p>This Privacy Policy applies from October 7, 2026. The changes announced on October 8, 2026 (entrustment and overseas transfer for sending e-mails, and the addition of cash receipt information, refund accounts and default delivery addresses) apply from October 15, 2026. The changes announced on October 9, 2026 (the addition of product reviews, wishlists and restock alerts) apply from October 16, 2026. If the content changes, notice will be given through the website from 7 days before the change takes effect.</p>
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